Live Your Best Life as a Virtual Assistant
When you have a JOB and you’re at the office, the boss can walk over to you at any time and ask you to do something right now.
When you have a JOB and work from home, the boss can send you a message at any time and ask you to do something right now.
When you have a JOB, you’re...
Virtual Assistants are natural helpers. It’s at the core of who we are and it’s why our clients love us.
Recently, I had an experience with a customer support agent that wasn’t ideal. The result was frustration, disappointment, and, in the end, anger.
And...
Last Sunday afternoon, my husband Greg and I went shopping at a big-chain grocery store. We noticed a sign in the window as we walked inside that said “Corn – eight ears for $2.00.” This got my attention immediately since I love eating corn, as do the chickens.
While checking...
Sue, a VA Connection community member, reached out to me this week for help with client boundary-setting. She said that her clients want their work done immediately, often outside of her usual working hours.
She’s not alone. This is a common complaint in the VA world. Many times, Virtual...
As a Virtual Assistant, it’s important to be as professional as possible with new clients. And, it’s important to start off on the right foot.
This is a very important time in your client relationship to set the stage for a successful relationship.
To stay consistent, efficient, and...
Solid communication with clients is one of the keys to a successful, long-term working relationship. When communications are strained, everything feels difficult.
Sometimes, it’s not easy to know what the trouble is, and you might be tempted to place blame on the other person. Whatever the...
When you’re a virtual assistant, you’re working with lots of clients with different backgrounds and communication styles. It can be difficult to navigate these waters, especially if you’ve never met in person.
What I’ve learned is that I can help make this the best...
I attribute a large part of my success as a virtual assistant to being super-easy to work with. That means that I often put my clients’ preferences ahead of my own.
I’m not talking about getting taken advantage of or being mistreated. What I’m talking about is thinking about...
From time to time, working virtually has its challenges. One of those is explaining how to do something on the computer that your client needs to understand and perform without you.
The answer? Video demonstrations.
For tasks that are performed just a few times each year, it’s...
When you’re working as a Virtual Assistant, you spend your days doing work that your clients have delegated to you. The problem is that not everyone is good at this – the result can be miscommunications, missed deadlines and disappointment.
If you have a client who hasn’t...