Live Your Best Life as a Virtual Assistant

When You Have More Work Than Time Oct 14, 2019

At the beginning of life as a Virtual Assistant, it may seem like you’ll never have enough work. But things can change quickly. When they do, and you bring on a steady stream of new clients, you may be surprised by how quickly your work can outstrip your available time.

This is a tricky...

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It's Time to Take a Vacation Sep 03, 2019

When you have a job, you earn a certain number of vacation days each year. In some companies, they even roll over year to year, so you can stockpile them as you wish.

But when you’re a Virtual Assistant working for yourself, how many vacation days do you “get” each year? 

...

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How to Handle Your Mistakes Aug 18, 2019

It happens to all of us. As careful as we try to be, occasionally we make a mistake.

Of course, different mistakes have different consequences. But I’ve found that if they are handled with thoughtfulness and sensitivity, mistakes can strengthen our client relationships.

Here’s an...

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It’s Time to Set Some Boundaries Jul 21, 2019

As Virtual Assistants, it’s important to set up guidelines with our clients from the start. In most cases, they will follow your lead – so you need to lead!

When a new client begins work with me, I send him or her a welcome email immediately. The email includes guidelines of how I...

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Stick to Business Mar 04, 2019

When talking to your clients, part of your role is to be upbeat and positive. Along the way, of course, they may ask you how you are or inquire about your weekend as the conversation gets started. That’s just common courtesy.

But it’s important to understand that this is not an...

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Let Clients Know What You Are Capable Of Feb 25, 2019

Just because you are capable of a wide range of things, your clients may not know what they are unless you tell them!

Sometimes clients hire a Virtual Assistant for one skill but have no idea what other amazing services that VA has to offer. It’s up to you to let them know.

This way,...

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Establish Regular Working Hours Feb 11, 2019

Working from home and making your own hours are part of what makes being a Virtual Assistant so wonderful.

Working from home is great, but you have to be careful – those freedoms and others like them can come back to bite you if you don’t establish some ground rules for yourself.

With...

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Working With a Variety of Client Styles Feb 04, 2019

As Virtual Assistants, most of the time, we work with people we’ve never met. It took me a while to get used to this, particularly since different people can have very different work and communication styles.

Every client is different.

Some prefer emailing me their work, some want to talk...

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How to Fire a Client Dec 17, 2018

From time to time, as Virtual Assistants, we need to fire a client. For one reason or another, it turns out you’re just not a good fit for each other and it’s time to part ways. This can be stressful, even under the best circumstances, but it’s an important part of your business...

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How I Use Evernote to Manage Client Information Aug 20, 2018

Eight years ago, when I first began working as a Virtual Assistant, I used spiral notebooks to track my notes from client calls and meetings.

They were easy to store on my desk and with just five or six clients, I was able to have a different color cover for each one.

But as my client list grew...

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